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Submitting your nursing home complaint to the state

Nursing home neglect is an unacceptable part of many patients’ lives. It happens under the eye of those who are supposed to be caring for your loved one, and in many cases, it involves those who are at their most vulnerable.

Did you know that you can file a complaint through the New York State Department of Health? There is a Nursing Home Complaint Hotline and complaint form that victims of abuse and their families can use to inform the state about the incident. These complaints are made anonymously, but it’s vital that you have a designated representative to receive correspondence from the state.

When you submit a nursing home complaint to the state, you want to make sure that it is clear. Attaching copies of evidence or documents that could support your claims is necessary, but remember never to give away your original files. Your attorney can help you fill out the form in person, or you can file the form online. If you complete it online, you will still need to include attachments and further information to support your claims.

Some important things to include in your claim include:

  • Your name
  • The victim’s name
  • The best contact number
  • Documents detailing your concerns
  • The nursing home address and contact information

By including this information, you can get the ball rolling on your case. Your attorney can also help you begin to prepare a lawsuit when the state completes its investigation, whether or not it decides there was a major fault on the nursing home’s part. Your attorney can help walk you through the process of making a claim against the nursing home.